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Accessing ProDex

Your organization’s administrator will send you a link to your ProDex instance. ProDex runs as a web application — there’s nothing to install. Open the link in any modern browser (Chrome, Firefox, Safari, or Edge).

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Logging In

ProDex uses your organization’s identity provider for authentication. Depending on how your account is configured, you’ll sign in with one of the following:
  • Google Workspace — click “Sign in with Google” and select your work account
  • Microsoft Entra ID — click “Sign in with Microsoft” and authenticate through your organization’s Azure AD
  • Single Sign-On (SSO) — if your organization uses a custom identity provider, click the SSO button and follow your standard login flow
There are no separate credentials to manage. Your ProDex account is tied to your work email, so if you can access your email, you can access ProDex.

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Your Account

When you log in for the first time, ProDex automatically creates your account based on your email address. You’ll be assigned to your organization’s workspace with the appropriate access level — your administrator controls this. There are two access levels:
  • Member — full access to configure data pipelines, build models, run simulations, create what-if analyses, make plans and schedules, configure BOMs and supply inputs, and use the ProDex agent (Dexter). This is the default for new users.
  • Admin — everything a member can do, plus the ability to manage team members, invite new users, and configure organization settings.
Everyone can view their application settings and preferences on the Settings page at the bottom of the sidebar. Admins see an additional Team page above Settings, where they manage membership, roles, and enrollment.

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Your Organization’s Workspace

ProDex is multi-tenant — your organization has its own isolated workspace, and other organizations cannot see your data. Within your organization, there’s a distinction worth understanding. Your team is the roster of users who belong to your organization; admins manage it from the Team page, where they can invite new members, change roles, and control enrollment. Your factories, however, are personal — the factories you create are scoped to you, not shared with your team automatically. Even team admins cannot see other users’ factories. To collaborate on a factory, export it and share the file with a teammate, who can then import it.

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Factories

Work in ProDex happens inside factories. A Factory is a self-contained workspace — think of it as a digital twin of a physical facility. Everything you build (simulation models, entities, BOMs, data pipelines, plans, schedules, and results) lives inside the factory that created it, and a factory belongs to the user who created it. Because factories are self-contained, they’re also portable: you can export a factory to a file and share it with a teammate or hand it off to another organization.

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Creating Your First Factory

After logging in, you’ll land on the Modeler — the main workspace. Because factories are scoped to you, on first login you’ll see a No Factory Selected empty state — even if other members of your team have already created their own factories. To get started:
  1. Click New Factory
  2. Enter a factory name (e.g., “Main Plant”, “Building 7”, “Packaging Line”). A description is optional.
  3. Click Create New Factory
You’re now ready to start building. Head to Your First Simulation for a step-by-step walkthrough of building and running your first model.

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Next Steps